Installation

This section guides you through the complete installation process of Credit Device, from initial setup to productive use.

Contents

📥 Installation Overview

Complete installation guide with: - Pre-installation checklist - System requirements verification - Installation methods (SaaS vs OnPremises) - PowerShell commands for OnPremises - Post-installation verification - Troubleshooting common problems

⚙️ Configuration

Comprehensive configuration manual: - Credit Device Setup page - API configuration (keys, endpoints) - Webhook settings - Import/export definitions - Job Queue configuration - Security best practices

🚀 Setup and Initial Use

Setup wizard and initial use: - Guided setup wizard - Data mapping configuration - Test import procedures - Performance baseline establishment - User training checklist - Go-live procedures

Installatie Routes

Business Central SaaS

1. AppSource Installation
   ↓
2. Automatic App Deployment  
   ↓
3. License Assignment
   ↓
4. API Configuration
   ↓
5. Setup Wizard
   ↓ 
6. Production Ready

Business Central OnPremises

1. Download .app Package
   ↓
2. PowerShell Installation
   ↓
3. Permission Configuration
   ↓
4. License Import
   ↓
5. API Setup
   ↓
6. Testing & Validation

Vereisten Checklist

Pre-installatie

• Business Central 23.0+ environment
• Admin privileges voor app installation
• Q-Team App Authenticator available
• CreditDevice platform access
• Network connectivity (HTTPS outbound)

Configuratie Gegevens

• CreditDevice API key
• Webhook endpoint URL
• Business Central webhook URL
• Import/export data mappings
• Job Queue schedule preferences

Post-installatie

• API connectivity test successful
• Sample data import completed
• Webhook events received
• Job Queue entries created
• User permissions assigned
• Backup procedures defined

Installatie Tijdlijn

Ondersteuning Tijdens Installatie

Self-Service Resources

• Installation Videos: Step-by-step video guides
• Diagnostic Tools: Built-in connectivity testers
• Sample Configurations: Pre-built templates
• Troubleshooting Flowcharts: Common issue resolution

Professional Services

• Remote Installation Support: Screen-sharing sessions
• Implementation Services: Full-service setup
• Training Sessions: Custom user training
• Health Checks: Post-installation optimization

Contact Opties

During Installation: - Installation Support: install@q-teamsolutions.com - Technical Questions: support@q-teamsolutions.com - Emergency Issues: +31 (0)30 820 1333

Business Hours: - Monday - Friday: 09:00 - 17:00 CET - Response Time: < 4 hours during business hours - Languages: Nederlands, English

Volgende Stappen

Na succesvolle installatie:

1. Basis Gebruik: Leer dagelijkse operaties
2. Data Import/Export: Geavanceerde data workflows
3. API Integratie: Technische implementatie details

Veelvoorkomende Installatie Issues

App Installation Failures

• Cause: Insufficient permissions or BC version compatibility
• Solution: Verify admin rights and BC version >= 23.0
• Documentation: See troubleshooting guide

API Connection Problems

• Cause: Network restrictions or incorrect credentials
• Solution: Test connectivity and verify API key format
• Documentation: See API troubleshooting

Webhook Configuration Issues

• Cause: Firewall restrictions or URL accessibility
• Solution: Configure firewall rules and test URL externally
• Documentation: See webhook setup guide