Microsoft has released update 28.2 for Dynamics 365 Business Central as part of the 2026 Release Wave 1 cycle. If you are responsible for managing or maintaining a Business Central environment, this update touches several areas that require your direct attention: a hard deadline on Copilot data residency, new production-ready APIs, expanded AI agent rollout, and a set of financial features moving from preview to general availability.
This article gives you a clear picture of what changed, what action is required, and what you can safely monitor for now.
The Sales Order Agent (the AI agent that reads incoming order emails and creates sales orders automatically) is now available in Belgium and Switzerland.
Two technical improvements shipped alongside this expansion that are relevant regardless of geography:
Multilingual item search. A new admin setting lets you configure the text search language for item lookups independently from the environment’s data language. This matters in environments where product masters are maintained in one language but incoming orders arrive in another. Without this setting, the agent could fail to match items correctly in multilingual setups. You may want to review and configure this if your environment serves multiple language markets.
Inline attachment filtering. The agent now detects and skips inline email attachments such as signature logos, tracking pixels, and embedded images. Previously, these were processed alongside real order documents, which introduced unnecessary noise and consumed agent credits. The change reduces credit consumption and improves accuracy without any configuration on your end.
If the Sales Order Agent is active in your environment, no migration steps are required. The filtering improvement applies automatically.
This is the update with the most direct relevance for IT managers managing integrations or supporting audits. Three new API sets reach general availability:
Approval workflow analysis APIs: Expose approval chain data for external reporting, compliance audits, or integration with governance tooling. If your organisation periodically audits approval processes in BC, these APIs make it significantly easier to extract that data without custom development.
Permissions analysis APIs: Allow you to query user permission assignments programmatically. Useful for access reviews, security audits, and automated compliance reporting. Previously, permission overviews required manual exports or custom AL code.
Document report PDF APIs: Return the PDF output of document reports via API. This is practical for document archiving workflows, integration with document management systems, or any scenario where you need to retrieve a rendered report output without a user interaction.
All three are now GA, meaning they are stable and supported for production use. If you maintain integrations with external BI tools, audit platforms, or document management systems, these are worth evaluating against your current approach.
A fourth API set for Sustainability integration also reaches GA in this update, covering carbon emissions, ESG metrics, and related data. If your organisation reports on sustainability data, this opens a clean integration path between Business Central and external ESG reporting platforms.
Three financial features that were in preview are now production-ready. You do not need to enable these yourself for existing environments, but your finance team should be aware they are available:
Withholding tax calculation for vendors: Business Central can now handle withholding tax directly in vendor payment workflows, removing the need for manual workarounds or third-party tools.
Self-billed invoices: Supports scenarios where the buyer generates the invoice on behalf of the supplier. Now natively supported without custom extensions.
Accelerated depreciation methods for fixed assets: Still in public preview. Not yet recommended for production without thorough testing. Monitor for GA in a future update.
Administrators can now choose which underlying AI model powers each agent in Business Central. Different models can have different performance profiles in terms of speed, accuracy, and credit consumption.
This is currently in preview and primarily relevant if you are running agents in production and want more control over cost and behaviour. The default automatic model selection continues to work without any action. If you want to experiment with model selection, the setting is available on the agent configuration pages. Document your baseline before switching models so you can compare behaviour objectively.
The E-Document framework now supports payment-related documents in public preview. This extends the framework beyond outbound sales invoices into the payments domain, which is relevant for organisations building toward fully automated procure-to-pay or order-to-cash processes.
This is preview only. Do not enable in production without a controlled rollout plan and sign-off from your finance team.
Three compliance features ship in this update. Verify with your legal or finance team whether any apply to your operating countries:
Australia: Payment Times Reporting (PTR) support is now GA.
France: Electronic invoicing support enters public preview, ahead of France’s mandatory e-invoicing rollout.
United Kingdom: Payment Practices reporting is now GA in the UK localisation.
The cloud migration tooling can now support reimplementation projects, not just initial on-premises to cloud migrations. This means if your organisation needs to move data into a rebuilt or restructured Business Central environment (after a merger, restructuring, or major process redesign), the existing tooling can support that scenario.
This is in public preview. If you have a reimplementation project on the roadmap, it is worth evaluating whether this tooling fits the scope.
Two improvements to the Quality Management module worth noting if your organisation uses it:
The three main quality reports (Certificate of Analysis, Non-Conformance, and General Purpose Inspection) now use Word layouts as the default. RDLC remains available as an alternative. Word layouts are easier for non-developers to customise, which may reduce support requests.
A new demo data installation action and onboarding checklist help quality managers get set up faster without IT involvement.
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Current version |
Path to 28.2 |
|---|---|
|
Online (any) |
Scheduled automatically or via Admin Center |
|
On-premises v28 |
Apply cumulative update per standard process |
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On-premises v27 or earlier |
Upgrade to v28 first, then apply 28.2 |
Full upgrade documentation:
Install a Business Central 2026 Release Wave 1 update
Upgrading to Dynamics 365 Business Central 2026 Release Wave 1
What is Business Central update 28.2?
Update 28.2 is the second minor update within Business Central version 28, released as part of the 2026 Release Wave 1 cycle (April–October 2026). It adds new features, resolves known issues, and delivers country-specific compliance updates.
Is there anything time-sensitive in Business Central 28.2?
Yes. Starting July 1, 2026, Copilot and agent requests in environments on version 28.0 or later may be processed in a different Azure geography. IT managers with data residency obligations should configure data movement preferences on the Copilot & agent capabilities page before that date.
What new APIs are available in Business Central 28.2?
Three API sets reach general availability: approval workflow analysis, permissions analysis, and document report PDF retrieval. A fourth set for sustainability integration also goes GA. These are relevant for audit reporting, access reviews, document management integrations, and ESG data pipelines.
Is Business Central 28.2 available for on-premises?
Yes. On-premises customers on version 28 can apply the cumulative update. Environments on version 27 or earlier require a version upgrade to 28 before applying 28.2.
Can I control which AI model the Sales Order Agent uses in 28.2?
Yes, in preview. Update 28.2 introduces the ability to select the AI model for each agent. This is currently a preview feature. The default automatic model selection continues to work without any changes.
Where can I find the full hotfix list for Business Central 28.2?
The complete hotfix list is published at Microsoft Support – Update 28.2 for Business Central 2026 Release Wa
Q-Team Solutions specialises in Dynamics 365 Business Central implementations, upgrades, and app development. Whether you are managing an upgrade to version 28, evaluating new API integrations, or dealing with a compliance requirement in this release, our team knows the platform in detail.
Contact Q-Team Solutions to discuss your Business Central environment.
Last updated: June 2026. Based on the official Microsoft documentation for Business Central update 28.2.
